Delete your Valuaire account

How to delete your account

1. Open the Valuaire app and sign in.
2. Go to Profile → Settings → Account.
3. Tap “Delete account” and pick a reason.
4. Confirm with your password or Face ID. You will get a confirmation by email.

What gets deleted

• Your profile, name, photo, contact details and preferences
• Your bookings, requests, quotes and saved flights
• Your chat messages and attachments
• Uploaded documents, such as ID or company papers

Deletion starts after a 7-day grace period. Sign in again within those 7 days to cancel it. After that the data is removed permanently and cannot be restored.

Request your data

You can ask for a copy of your data at any time — also in the app, under Profile → Settings → My data. You get a file with everything stored against your account.

No longer have the app installed? Write to us from the email address your account was created with, at fly@valuaire.com.

We reply within one month, as the GDPR requires. For security we only accept requests from the address on file — otherwise anyone who knows your email could ask for your data.

What we have to keep

We keep records we are legally required to hold: invoices and tax records for the statutory retention period, and proof of which terms you accepted and when. These are stored separately from your profile and are not used for anything else.

No longer have the app?

Write to us and we will handle the deletion for you: fly@valuaire.com